Privacy Policy

Welcome to OpaLine Cargo & Logistics’s Privacy Policy. This policy describes how we collect, use, disclose, and protect the personal information you provide to us through our website and services. By accessing or using our website and services, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1. Personal Information

We may collect personal information from you when you voluntarily provide it to us during your interaction with our website and services. This may include, but is not limited to, your name, email address, phone number, and shipping address.

1.2. Usage Data

We collect non-personal information about your interactions with our website and services, such as the pages you visit, the links you click, and the duration of your visits. This information is used to analyze trends, administer the website, and gather demographic information about our user base as a whole.

2. How We Use Your Information

2.1. Providing and Improving Our Services

We use your personal information to provide the services you request, including processing and delivering shipments, tracking your shipments, and responding to your inquiries. We may also use your information to improve our services, develop new features, and enhance the user experience.

2.2. Communication

We may use your personal information to communicate with you, including sending important notifications, updates, and promotional materials related to our services. You have the option to opt out of receiving marketing communications at any time.

3. Information Sharing and Disclosure

3.1. Service Providers

We may engage trusted third-party service providers to perform various functions necessary to operate our business. These service providers have access to your personal information only to the extent necessary to perform their functions and are obligated to maintain the confidentiality and security of your information.

3.2. Legal Compliance

We may disclose your personal information if required by law or in response to valid legal requests, such as subpoenas, court orders, or government investigations.

4. Data Security

4.1. We prioritize the security of your personal information and take reasonable measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

4.2. We implement industry-standard security measures to protect your personal information, including secure socket layer (SSL) encryption technology, firewalls, and regular system monitoring. Our employees are trained on data privacy and security best practices.

5. Your Rights and Choices

5.1. Accessing and Updating Your Information

You have the right to access, update, and correct your personal information. You can do so by logging into your account or by contacting our customer support team.

5.2. Opting Out

You have the option to opt out of receiving marketing communications from us. You can exercise this choice by following the instructions provided in the marketing communications or by contacting us directly.

6. Changes to this Privacy Policy

6.1. We reserve the right to update or modify this Privacy Policy at any time. The revised version will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically to stay informed of any changes.

6.2. Your continued use of our website and services after the posting of any modifications to this Privacy Policy constitutes your acceptance of those modifications.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact our Privacy Team at privacy@opalinecargo.com.

NOTE: This privacy policy is intended to be a general overview of our practices and does not cover every aspect of our data collection and use. For a more comprehensive understanding of our privacy practices, please refer to the full Privacy Policy.